*This is to be read in accordance with the Terms and Conditions and Returns Policy.
- Madd Retrofits and Lighting will not be held responsible for any damage occurring during shipment, nor will Madd Retrofits and Lighting issue a refund or store credit.
- Madd Retrofits and Lighting thoroughly checks products for any blemishes or other before shipping, and will notify buyer immediately. This does not include products that are drop-shipped.
- If products were received were damaged in transit, the buyer will be required to submit photo documentation of the box and item(s) to open a claim with the shipping company.
- If damaged is not reported within 2 business days, the buyer forfeits the opportunity for a claim, no exceptions.
- If the incorrect product was received, please notify Madd Retrofits and Lighting within 2 calendar days. Madd Retrofits and Lighting reserves the right to replace the product, free of charge, upgrade, or issue a credit. Please note that this does not apply if components were upgraded by Madd Retrofits and Lighting as a courtesy.
- Madd Retrofits and Lighting will not be responsible for shipping charges or any other charge associated with or a result of the warranty claim. The exception being if Madd Retrofits and Lighting sent or ordered the incorrect item(s), which should be sent to Madd Retrofits and Lighting, instead of repair. Please see our Returns Policy for more details.
- Madd Retrofits and Lighting cannot and will not guarantee proper fitment for products purchased. No exceptions.
- It is the buyer’s responsibility to contact Madd Retrofits and Lighting via email (sales@maddretros.com) if they are unsure of the warranties on this page or what is covered.
- Madd Retrofits and Lighting is not responsible for misunderstandings of the warranties on this page.
Warranty for Retrofits, LED Switchboards, or other Custom Products
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Labor (This warranty only applies to the assembly by Madd Retrofits and Lighting and not the individual components of the headlight):
- If the products were damaged after opening of package, or if there are any evidence of tampering, the warranty is voided, no exceptions.
- If the products were damaged due to improper installation, the warranty is voided, no exceptions.
- If the assembly loses it’s seal and leaks, Madd Retrofits and Lighting will cover labor and build charges within the first year of delivery date to the original purchaser.
- Labor and build charges will not be covered if the components fail.
- Madd Retrofits and Lighting will not be responsible for shipping charges.
- Madd Retrofits and Lighting will not be responsible for any other charge associated with or a result of the warranty claim.
- After the warranty periods stated above, there will be no discounted warranty repairs. Full rebuild and labor costs will apply.
Warranty for Painted Components and Restoration
- Because paint and restoration are not done by Madd Retrofits and Lighting, there is no warranty. However, Madd Retrofits and Lighting will act as a mediator on the buyer’s behalf for possible repairs.
- Madd Retrofits and Lighting does not guarantee repairs or replacements for painted or restored components.
- Madd Retrofits and Lighting will not be held responsible for the finish on painted or restored components.
- Madd Retrofits and Lighting will not cover any labor charges for paint or restoration warranty and repairs.
- Madd Retrofits and Lighting will not be responsible for shipping charges or any other charge associated with or a result of the warranty claim.
Warranty for Used Components
- Used components include but are not limited to: Headlamps (housings and lens), projectors, bulbs, ballast, LED products.
- There would be absolutely no warranty offered for used components, including but not limited to components that are restored by Madd Retrofits and Lighting. No exceptions.
- Madd Retrofits and Lighting will not be held liable for repairs or replacements.
Warranty for New Auto Lamps (Retrofits)
- Auto Lamps include but are not limited to headlamps, tail lights, fog lights, and turn signals.
- Because a retrofit build involves disassembling the lamps, it will void all warranties. Therefore, there will be no warranty offered through the manufacturer or Madd Retrofits and Lighting. No exceptions.
- Madd Retrofits and Lighting will not be held liable for repairs or replacements.
Warranty for New Auto Lamps (Non-Retrofits)
- Auto Lamps include but are not limited to headlamps, tail lights, fog lights, and turn signals.
- If you attempt to perform your own retrofit, the warranty will be void.
- If the product was damaged after opening of packaging, the warranty will be void.
- If the product was damaged while installing, the warranty will be void.
- All Warranties are through their respective manufacturer and is subject to change.
- Madd Retrofits and Lighting will not be held responsible for the warranty, however, Madd Retrofits will act as a mediator and file a warranty claim on the buyer’s behalf.
- Buyer will be responsible for double checking warranty information and contacting Madd Retrofits and Lighting for any clarifications or questions.
- Madd Retrofits and Lighting will not refund or accept returned components. They will be replaced within warranty, only.
- Madd Retrofits and it’s affiliates reserve the right to deny warranty claims if components have signs of damage due to error in installation, or other.
- Madd Retrofits and Lighting will not be held liable for repairs or replacements.
- Madd Retrofits and Lighting will not be responsible for shipping charges or any other charge associated with or a result of the warranty claim.
Warranty for Provided Components
- Components include but not limited to Auto Lamps (as defined above), bulbs, ballast, wiring harness, Retrofit add-ons (such as Halos, Demon Eyes, DRL’s), etc.
- It is the buyer’s responsibility to contact Madd Retrofits and Lighting via email (sales@maddretros.com) if they are unsure about what is covered and what is not.
- There will be absolutely no warranty for provided components. No exceptions.
- Madd Retrofits and Lighting will not diagnose an issue, nor act as a mediator for warranty repairs. Madd Retrofits and Lighting will not be held responsible for malfunctions, or other damages.
Warranty for Retrofit Repair
- Retrofit repairs are defined as Retrofits that were conducted by another company or person that is not Madd Retrofits and Lighting, or Retrofits that are outside of their warranty with Madd Retrofits and Lighting, or Retrofits that were damaged as a result of installation.
- There is no warranty for existing components that were not purchased from Madd Retrofits and Lighting.
- There is no warranty for existing paint and finish.
- If you are purchasing add-ons from Madd Retrofits and Lighting, please see warranty for Warranty for Projectors, HID Kits, LED Kits, or other non-Custom Products.
- Madd Retrofits and Lighting is not obligated to replace or repair damaged or malfunctioned components as a result of the assembly.
- Madd Retrofits and Lighting will only warranty the repair, such as sealing. No exception.
- It is the buyer’s responsibility to inquire about what is covered under this warranty.
Updated 03/15/2018 at 01:55PM